Terms of Use

These Terms of Use govern all contracts for use of the “SAGEOBOT” software-as-a-service platform (the “Platform” or the “Service”) between

Alexander Zakharov (sole proprietor)
Turmweg 31, 20148 Hamburg, Germany
VAT ID: DE455314355
Email: hello@sageobot.com

(the “Provider”) and the respective contracting party (the “Customer”).

These terms apply exclusively to business operators within the meaning of § 14 BGB (German Civil Code). The Service is not directed at consumers (§ 13 BGB), and the Provider does not enter into consumer contracts. Entering into the contract requires a mandatory business-operator attestation before the payment-obligation order button, in which the Customer names the contracting business, confirms that the order serves exclusively that business’s commercial or self-employed professional activity, and confirms authority to represent that business. This applies equally to checkout inside the customer account and to the agent/MCP contract-formation path.

Consumer safeguard clause: should a consumer (§ 13 BGB) exceptionally become a contracting party despite the above, the consumer-protective provisions contained in these terms (in particular the order-button requirement, the cancellation-button requirement, and the right of withdrawal) apply immediately and take precedence over conflicting clauses. This clause does not expand the target audience; the Provider reserves the right to verify business-operator status in individual cases without retroactively reclassifying a customer already treated as a business operator.

Conflicting or deviating terms proposed by the Customer do not become part of the contract unless the Provider expressly agrees to them in writing.

The Provider is reachable exclusively by email (hello@sageobot.com); no phone line is offered, which satisfies the fast electronic contact requirement of § 5 DDG.

SAGEOBOT is a taxonomy-constrained, AI-assisted SEO content platform for local service businesses. Depending on the plan booked, the Service includes in particular:

• Building a website/company profile and an SEO strategy.
• AI-assisted generation, review, and multi-stage quality gating of article content.
• Publishing generated content through connected CMS systems.
• Support with indexing and Google Search Console integration.
• Performance and analytics reporting, and AI-visibility reporting (“Found by AI”).
• An access-code protected public diagnostic tool for website analysis before registration.

The exact scope of functionality depends on the plan booked and the current product description on the Provider’s website.

Usage restriction — permitted industries. The Service is intended exclusively for local service businesses. Use of SAGEOBOT is excluded for regulated industries and healthcare verticals, including in particular:

• Medical and dental practices and other healthcare professions
• Pharmacies, clinics, and hospitals
• Healthcare and nursing facilities
• Financial services, insurance, and investment advice
• Law firms and other regulated professions
• Gambling and betting
• Any other industry subject to professional advertising or licensing restrictions

The Provider may refuse or terminate registration or continued use if the Customer falls within an excluded industry. The Customer represents, upon entering into the contract, that it does not belong to an excluded industry, and will notify the Provider promptly if this changes.

AI-output disclaimer.Content generated by the Service (including article text, headlines, strategy recommendations, and summaries) is produced by automated systems and third-party AI models. Generated output may be inaccurate, incomplete, outdated, duplicated, or unsuitable for the Customer’s business. The Customer is responsible for human review, fact-checking, legal review, and editorial approval of all content before publication. The Provider does not offer legal, tax, medical, or other regulated professional advice; generated SEO recommendations, content, citations, and performance estimates are informational work product and do not replace professional advice.

The presentation of plans on the Provider’s website does not constitute a binding offer but an invitation to submit an offer (invitatio ad offerendum).

Entering into the contract requires a mandatory, server-verified business-operator attestation. Before the payment-obligation order button, the Customer must confirm that (a) it is acting on behalf of the named contracting business, (b) the order serves exclusively that business’s commercial or self-employed professional activity (business operator within the meaning of § 14 BGB), and (c) it is authorized to represent that business in entering into the contract; the Provider concurrently discloses that (d) SAGEOBOT does not accept consumer contracts. The attestation is validated server-side and logged as evidence, equally for customer-account checkout and the agent/MCP contract-formation path. The contract is then formed by selecting a plan, entering the billing details required for checkout — including the company name mandatorily required by Stripe — and completing payment via Stripe’s hosted checkout process. The Provider confirms contract formation electronically (for example, by email confirmation or activation in the customer account). This confirmation is strong evidence and a precondition for contract formation, but does not automatically change the Customer’s actual consumer/business-operator status under §§ 13–14 BGB, which is determined by the true purpose of the transaction.

An in-app order button labeled “place order with payment obligation” (or an equally unambiguous wording) leads to checkout. The order button decisive under § 312j(3) BGB is located on the Stripe-hosted checkout page and is labeled there, in German, with the unambiguous wording “Zahlungspflichtig abonnieren.”

The Provider does not separately store a contract text and make it available to the Customer; no separate contract summary is sent by email. The Customer receives a payment confirmation/invoice via Stripe as evidence of contract formation.

The prices for the respective plans (Starter, Growth, Pro, Managed/Enterprise) shown on the Provider’s website at the time of order apply. Plans differ in particular in the number of articles that can be generated per month (Starter: up to 10/month; Growth: up to 20/month; Pro: up to 50/month; Managed/Enterprise: individually agreed) and in feature scope. One website is assigned per plan unless agreed otherwise.

The Customer may choose between monthly and annual billing. With annual billing, the full annual amount is due in advance.

All listed prices are exclusive of applicable statutory VAT. The Provider is subject to standard VAT taxation (Regelbesteuerung); the small-business exemption (§ 19 UStG) does not apply. VAT is calculated automatically via Stripe Tax, which requires a VAT ID and billing address.

Payment processing is handled entirely by the payment service provider Stripe. The Provider does not receive the Customer’s full payment card data. Stripe’s own terms apply in addition to the checkout process.

Subscriptions renew automatically for the chosen billing period (monthly/annual) unless canceled per the cancellation terms below. In the event of payment default, the Provider may, after prior notice, restrict or suspend access to the Service until outstanding amounts are settled.

If the Customer exceeds its plan’s monthly article quota, further article generation is blocked for the rest of the current billing period (hard cap). There is no automatic additional billing and no silent upgrade to a higher plan; the Customer may perform a plan upgrade at any time.

The contract runs for an indefinite period with continuous automatic renewal for the chosen billing period, unless canceled per the cancellation terms below.

There is no minimum contract term beyond the chosen billing period (monthly/annual).

The Customer may cancel its subscription at any time with effect at the end of the current billing period (“cancellation at term end”). Cancellation is performed via the cancellation function provided in the customer account.

A native in-app cancellation function meeting the requirements of § 312k BGB for a cancellation button is available in the customer account. After confirming cancellation, the subscription ends at the end of the already-paid billing period; amounts already paid for the current period are not refunded pro rata.

Each party’s right to terminate for good cause remains unaffected.

After the contract ends, the Provider deletes the Customer’s data within 90 days of contract termination, unless statutory retention obligations require otherwise. On request before contract termination, the Provider will provide the Customer with an export of its content in a common format (for example, Markdown/ JSON).

The Customer is responsible for the accuracy and currency of the data provided at registration and for the confidentiality of its access credentials.

The Customer ensures it is authorized to use, process, and publish all content it submits or that is processed through the Service. This includes in particular:

• Content the Customer itself uploads, enters, or provides via prompts;
• Content from the Customer’s own website(s) that the Provider analyzes or processes when delivering the Service (including company profile, public page content, customer testimonials);
• Connected CMS, Google Search Console, and other third-party system access.

The Customer may not upload or have processed via the Service any special categories of personal data (Art. 9 GDPR), any data belonging to children, or any payment card data, unless the Provider has expressly agreed to such processing in writing.

The Customer must subject all content generated by the Service to human review before publication or other use, in particular regarding factual accuracy, lawfulness, and suitability for its own business.

• Do not use SAGEOBOT to create or distribute unlawful, infringing, deceptive, abusive, or harmful content.
• Do not connect websites, CMS accounts, APIs, or Google services without authorization.
• Do not bypass authentication, role, quota, or security mechanisms.
• Do not overload the Service through automated access or attempt to reverse engineer it.
• Do not upload special-category personal data (Art. 9 GDPR), children's data, or payment card data unless the provider has expressly agreed to this in writing.

The Customer retains all rights to the domains, website/ company profiles, prompts, source material, uploaded assets, and final approved article content it provides. The Customer grants the Provider the rights necessary to host, process, transform, generate via AI systems, display, transmit, and publish that content on the Customer’s behalf to deliver the Service.

The SAGEOBOT software, workflows, user interfaces, documentation, product names, and service design belong to the Provider or its licensors. The Customer may not reproduce, modify, distribute, or create derivative works from the Service beyond contractual use.

The Service is provided “as is” and “as available.” No specific availability rate (SLA) is guaranteed; the Provider strives for reasonable availability without owing any specific level of availability. Planned maintenance is possible.

The Provider may adapt, restrict, or discontinue features of the Service due to maintenance, third-party provider outages, security incidents, product changes, or operational needs. Material impairments to the contractually owed core performance will, where possible, be announced to the Customer in advance.

The Provider gives no guarantee of specific search engine ranking outcomes, publishing outcomes, or other SEO results.

The Service integrates third-party services, in particular Firebase/Google Cloud, Google Search Console, Stripe, PostHog, AI model providers (OpenAI), the Customer’s CMS platforms, and webhook destinations. Services the Provider uses to operate the Platform are engaged, where applicable, as processors within the meaning of Art. 28 GDPR (see “Data protection” below and the separate data processing agreement).

Platforms and destinations connected by the Customer itself (for example, its own CMS or its own Google Search Console account) are governed by those providers’ own terms of use and privacy policies. The Provider is not responsible for third-party platforms outside its sphere of influence.

Processing of personal data in connection with use of the Service is governed by the Provider’s separately provided Privacy Policy.

Where the Provider processes personal data on the Customer’s behalf that the Customer introduces into the Service via content or connected systems, the parties enter into a separate data processing agreement (DPA) under Art. 28 GDPR, which forms part of these terms.

As a general rule, no statutory right of withdrawal exists because the contract is formed between business operators. Should the Customer exceptionally be treated as a consumer within the meaning of § 13 BGB, the terms of the separately provided withdrawal notice apply.

The Provider operates as a sole proprietor and is personally liable with all of its assets; there is no liability limitation at the company level (unlike with a GmbH/UG).

The Provider is liable without limitation for damage arising from injury to life, body, or health, and for damage caused by an intentional or grossly negligent breach of duty by the Provider, its legal representatives, or vicarious agents, as well as under any guarantee assumed and under the Product Liability Act.

For slightly negligent breach of a material contractual obligation (an obligation whose fulfillment is a precondition for proper performance of the contract and on whose observance the Customer may regularly rely), the Provider’s liability is limited in amount to the foreseeable, contract-typical damage at the time of contract formation, capped at the fees the Customer paid to the Provider in the twelve months preceding the event giving rise to the claim.

Beyond that, the Provider’s liability for slightly negligent breaches of duty is excluded.

The above liability limitations do not apply to claims arising from breach of data protection law, to the extent such claims cannot be excluded, and do not affect strict liability under the Product Liability Act.

In particular, the Provider assumes no liability for: content errors generated by AI systems that the Customer should have reviewed before publication; lost search engine rankings or other SEO outcomes; outages or misconduct of third-party providers; or consequential damage from the Customer’s unilateral publication of unreviewed generated content.

A corresponding liability limitation applies for the benefit of the Provider’s vicarious agents.

The Customer holds the Provider harmless from claims, losses, liabilities, damages, costs, and expenses arising from the Customer’s use of the Service, from content the Customer submits, from third-party systems the Customer connects, from the Customer’s breach of these terms, or from the Customer’s infringement of third-party rights, to the extent the Customer is at fault.

The Provider may amend these terms with effect for the future to the extent necessary to reflect changes in law, technical development of the Service, or comparably objective reasons, and provided this does not unreasonably disadvantage the Customer.

The Customer will be informed of material changes in text form or via notice in the customer account. Material changes may require the Customer’s renewed acceptance in the user interface. If the Customer does not object to a material change within six weeks of receiving the change notice and continues to use the Service, the change is deemed accepted, provided the Provider specifically flagged this legal consequence in the change notice.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), to the extent not superseded by mandatory consumer-protection provisions of the habitual residence of any consumer Customer.

The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is, to the extent legally permissible, Hamburg, Germany.

Should individual provisions of these terms be or become invalid, the validity of the remaining provisions is unaffected. The invalid provision is replaced by the applicable statutory rule.

Notice under § 36 VSBG: the Provider is not willing and not obligated to participate in dispute resolution proceedings before a consumer arbitration board.

For questions about these terms, contact hello@sageobot.com.